Clarity
Technology Leadership
A V-CIO service that understands your today, and creates your tomorrow.
Applying a mature IT management framework, we establish controls over your entire IT experience, allowing a strategic focus on those areas that increase momentum in your business. Typical areas of influence include:
Ready to roll projects, each designed to lift your business performance and directly impact the bottom line. Delivered using proven approaches and technologies. We know the technology that allows you to work in the present and lead into the future.
Selection, integration, configuration and workflow planning to simplify your business processes
Identifying those numbers that indicate you are on track to meet your goals, providing them to the right people at the right time so they can continually make operational improvements.
Ditch the paper and approve creditor invoices effortlessly and on time. No more end of month rush.
Boost sales by utilising CRM technology to act with intent and method. Get the team to know your customers better and improve engagement with them. Never stop selling.
ISO 27001 Security audit with costed recommendations that provide a prioritised action plan for your systems.
Your first few weeks are critical to stabilising your systems and putting the right processes and technologies in place to keep them managed.
Week 1
The first task is to understand how your business operates, how customers benefit from your goods and services and how this generates revenue. We take a look at your strategy, P & L statements and meet with key leaderhip. Understanding this provides us with the information to tune your IT systems to accelerate your business.
Week 2
The first task is to get your systems, their integrations and key details documented, by doing this, any improvements made to the systems can be analysed to determine their side effects. This also becomes important for change management, troubleshooting issues and business continuity planning.
Week 3
We establish a Help Desk system for you, one or more of your staff members are coached and supported to triage system problems and we can begin to get an idea on what the common problem areas are. An effective incident management process means user problems are sorted quickly and business experiences minimal disruption.
Week 4
Key processes are mapped out, documenting how they utilise your systems. During this activity, key staff are interviewed to determine what improvement outcomes they would like.
Week 5
Not all improvements require large projects. Many of the improvements identified can achieved with simple small activities. A framework to identify, prioritise and assign these initiatives provides a continuous process to achieve the improvements.
Week 6
The critical dependency on systems means that the risks of loosing access to those systems needs to be minimised and managed. All systems fail from time to time, and the ability to reduce the likelihood of this happening, and how to keep the business moving when it does, is critical.
Week 7
The best trainers and supporters of your systems are your vendors. Bringing them onboard to support their systems, without being baffled by techno mumbo-jumbo, is a great way to unleash a resource that you may not have been making full use of to date.
Don't just create a sustainable business. Create a business that is worth sustaining.
Having visibility of the risks that IT exposes you to, as well as using IT to reduce other risks, results in a smaller demand funds held in reserve, supporting business continuity and operational confidence.
What are your regulatory obligations, how does this change when you work internationally? Who in the organisation is responsible ensuring compliance and are they doing this adequately?
Good use of IT can accelerate an organisation, creating competitive advantages as it supports finance, HR, operations and other disciplines, but this needs to be done intentionally and collaboratively as the whole organisation pulls in the same direction.
Don't just upgrade the technology in your business, transform your business by implementing technology that reframes how you work and the value you offer to your customers. Such transformations, identified and supported by the board can turn businesses around and provide the quantum lift you are seeking. How do you use IT to extract the maximum value from an acquisition?
As with all ventures, it pays to go into them with eyes wide open, not blind hope and optimism. Is your technology stack open to adopting additional business units? What is the health of the IT in a business you are about to acquire? Are there hidden costs waiting for you after aquisition?
Have you got eyes on the correct metrics and do you have rapid-cycle plans to move the dial? Is your change effort focused on what is valuable, or what is busy?
Your organisation is critically dependant on IT. Give your investors, customers and the public confidence in your operations with an qualified IT Security audit and resulting action plan.
Auditing governance and management practices ensures that strategies approved by the board are carried out at the coal face, that risks are being managed well and that the right accountabilities are in place to drive behaviours.
Put in place the practices to allow for stress free system changes and upgrades, avoid bad system selection decisions and prevent the vendor sales team pull the wool over your eyes.
How correct is your data? Are the necessary digital hygiene procedures in place to make sure that you can always depend on your systems to process your work and give you the right information?
Investors, staff and customers depend on your business surviving stormy weather, we will provide a qualified and evidenced audit to let you know where your strengths and weaknesses lie and a list of actions to complete to give you the best chance of surviving the unexpected.
Cyber attacks are on the increase, and the aftermath of one can cause your business to close it's doors permanently. In a rapidly evolving landscape it's important to stay one step ahead of the game.
We have a history of collaborating with the best service providers to support the business needs of our clients.
To deliver on digital strategy, you need partners who are at the top of their game and can provide modern, succinct solutions
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Clarity exists for one reason. To get behind our clients and support their mission, we are grateful for having had the opportunity to enable some great outcomes for others.
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